![]() You can report scam phone calls to the Federal Trade Commission (U.S. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple or Apple Support, just hang up. Or they may use flattery or threats to pressure you into giving them information, money, and even Apple gift cards. Scammers use fake Caller ID info to spoof phone numbers of companies like Apple and often claim that there's suspicious activity on your account or device to get your attention. If you get a suspicious phone call or voicemail The message is unsolicited and contains an attachment. The message requests personal information, like a credit card number or account password. The message looks significantly different from other messages that you’ve received from the company. The email or phone they used to contact you is different from the one that you gave that company.Ī link in a message looks right, but the URL doesn’t match the company’s website. The sender’s email or phone doesn’t match the name of the company that it claims to be from. These signs can help you identify phishing emails: Scammers try to copy email and text messages from legitimate companies to trick you into giving them your personal information and passwords. How to identify fraudulent emails and messages Learn how to identify phishing messages, handle fraudulent phone calls, and avoid other online scams. More information about phishing and other scams ![]() only) at or to your local law enforcement agency. ![]() Report scam phone calls to the Federal Trade Commission (U.S. You can also block unwanted messages and calls. To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to report spam or other suspicious emails that you receive in your, me.com, or mac.com Inbox, send them to report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to The screenshot should include the phone number or email address that sent the link. If you receive a suspicious FaceTime call (for example, from what looks like a bank or financial institution), email a screenshot of the call information to To find the call information, open FaceTime and tap the More Info button next to the suspicious call. If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to 1 How to report suspicious emails, messages, and calls Learn how to keep your Apple devices and data secure.ĭownload software only from sources you can trust.ĭon't follow links or open or save attachments in suspicious or unsolicited messages. only), treat it like any other private transaction. If you send or receive money with Apple Pay (U.S. Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases. Never use Apple Gift Cards to make other kinds of payments. Apple never asks for this information to provide support. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be. Here are some things you can do to avoid scams that target your Apple account and devices. How to protect your Apple account and devices If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately. If you're concerned about a security issue with your Apple device, you can get help from Apple. If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. Unwanted Calendar invitations and subscriptions Scam phone calls or voicemails that impersonate Apple Supportįake promotions that offer free products and prizes ![]() Misleading pop-ups and ads that say your device has a security problem But scammers use any means they can to trick you into sharing information or giving them money, including:įraudulent emails and other messages that look like they're from legitimate companies, including Apple If you receive a suspicious FaceTime call or link to a FaceTime call in Messages or Mail, please email a screenshot of the call information or link to refers to fraudulent attempts to get personal information from you, usually by email. If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to 1 ![]()
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